Privacy Policy

This Privacy Policy explains how Lucky / Lucky Bet collects, uses, stores, shares and protects personal data when you access or use lbet777.net, create an account, play games, make deposits or withdrawals, claim bonuses, participate in promotions, contact support or otherwise use our services.

lbet777.net is owned and operated by Tranzy Limited, registration number 15583345, with registered office at 7 Bell Yard, London, United Kingdom, WC2A 2JR.

Contact email: support@luckybet.vegas.

By accessing the Website, creating an account or using our services, you confirm that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, you must not register, access the Website, deposit funds, claim bonuses or use our services.

1. DATA CONTROLLER

1.1.The data controller responsible for the processing of your personal data is:

Tranzy Limited

Registration number: 15583345

Registered office: 7 Bell Yard, London, United Kingdom, WC2A 2JR

Website: lbet777.net

Email: support@luckybet.vegas

1.2.For all privacy-related requests, including access, correction, deletion, objection, marketing opt-out or other data protection questions, please contact us at support@luckybet.vegas.

1.3.We may request additional information to verify your identity before responding to a privacy request.

2. SCOPE OF THIS PRIVACY POLICY

2.1.This Privacy Policy applies to all visitors, registered users and players who access or use the Website.

2.2.The initial target geography of the Website is Uzbekistan only.

2.3.The Website is intended only for users who are at least 18 years old or older if a higher legal age applies in their jurisdiction.

2.4.The Website is not intended for minors. We do not knowingly collect personal data from persons under the legal gambling age. If we discover that a minor has created an account or provided personal data, we may close the account, restrict access and delete or limit the use of the data, subject to legal, fraud prevention and financial record obligations.

3. PERSONAL DATA WE COLLECT

3.1.We may collect and process the following categories of personal data:

a.identification data, including full name, date of birth, age, gender, nationality, citizenship, country of residence and identity document details;

b.contact data, including email address, phone number, postal address and communication preferences;

c.account data, including username, account ID, registration date, account status, language, currency, login history, account settings and loyalty level;

d.authentication data, including password hash, security credentials, two-factor authentication data and account recovery information;

e.KYC and verification data, including passport, ID card, driving license, selfie, proof of address, proof of payment method ownership, proof of source of funds, proof of source of wealth and video verification records;

f.payment and transaction data, including deposits, withdrawals, payment method type, payment identifiers, wallet details, transaction history, payment status, chargebacks, refunds and payment disputes;

g.gaming data, including bets, stakes, wins, losses, game rounds, session history, bonus activity, wagering progress, loyalty points, cashback calculations and promotion participation;

h.technical data, including IP address, device type, browser type, operating system, device identifiers, cookie identifiers, session logs, time zone, language settings, approximate location and network data;

i.fraud prevention and risk data, including risk scores, duplicate account indicators, VPN/proxy signals, device fingerprinting signals, payment risk indicators, AML screening results, sanctions screening, PEP screening, bonus abuse indicators and suspicious activity records;

j.support and communication data, including messages, emails, chat history, complaint records, call records, feedback and survey responses;

k.marketing and analytics data, including campaign source, affiliate ID, referral data, consent status, opt-in/opt-out records, promo engagement, website usage data and product preferences;

l.responsible gaming data, including limit settings, self-exclusion requests, cooling-off requests, account restrictions and responsible gaming interactions.

3.2.We do not intentionally collect special categories of personal data unless required for verification, legal compliance, responsible gaming, fraud prevention or where you voluntarily provide such data.

4. HOW WE COLLECT PERSONAL DATA

4.1.We collect personal data directly from you when you:

a.visit the Website;

b.create an account;

c.complete KYC or verification;

d.make a deposit or withdrawal;

e.place bets or play games;

f.claim bonuses or participate in promotions;

g.contact customer support;

h.complete forms, surveys or account settings;

i.request responsible gaming tools;

j.submit complaints or privacy requests.

4.2.We may also collect personal data automatically through cookies, device identifiers, server logs, fraud prevention tools, analytics systems and security technologies.

4.3.We may receive personal data from third parties, including payment providers, banks, KYC providers, AML screening providers, fraud prevention providers, game providers, affiliates, marketing partners, analytics providers, public databases, regulatory databases and law enforcement authorities.

5. PURPOSES AND LEGAL BASES FOR PROCESSING

5.1.We process personal data only where we have a valid purpose and a lawful basis under applicable data protection laws.

5.2.Depending on the applicable law and the specific processing activity, our legal bases may include performance of a contract, legal obligation, legitimate interests, consent and the establishment, exercise or defense of legal claims.

5.3.We process personal data for the following purposes:

6. KYC, AML AND FRAUD PREVENTION

6.1.As an online gaming operator, we may be required to verify your identity, age, residence, payment ownership, source of funds and source of wealth.

6.2.We may request KYC documents before allowing deposits, withdrawals, bonus payouts, continued gameplay or account reactivation.

6.3.KYC documents may include passport, ID card, driving license, proof of address, selfie with ID, payment method confirmation, wallet ownership confirmation, source of funds documents, bank statements and any other documents reasonably required for verification.

6.4.We may use third-party verification providers to check your identity, documents, payment details, fraud risk, sanctions status and PEP status.

6.5.We may monitor transactions, gameplay, deposits, withdrawals, bonuses, device data and account behavior to detect fraud, money laundering, bonus abuse, collusion, technical abuse, illegal activity or breach of our Terms and Conditions.

6.6.If suspicious activity is detected, we may suspend the account, restrict transactions, request additional documents, delay withdrawals, cancel bonuses, freeze funds, close the account or report activity to relevant authorities, payment providers or regulatory bodies where required.

7. COOKIES AND TRACKING TECHNOLOGIES

7.1.We use cookies and similar technologies to operate the Website, maintain sessions, remember settings, secure accounts, detect fraud, analyze Website usage and provide marketing where permitted.

7.2.Cookies may include:

a.essential cookies required for login, security, transactions and core Website functionality;

b.analytics cookies used to understand Website usage and improve services;

c.marketing cookies used to measure campaigns and personalize promotional content;

d.security and fraud prevention cookies used to detect suspicious activity, duplicate accounts, VPN/proxy use and technical abuse.

7.3.You may control cookies through your browser settings or, where available, through the Website’s cookie settings.

7.4.If you disable essential cookies, some Website features may not work correctly.

8. MARKETING COMMUNICATIONS

8.1.We may send you marketing communications about promotions, bonuses, games, products, loyalty rewards and offers if you have opted in or where such communication is otherwise permitted by applicable law.

8.2.You may opt out of marketing communications at any time by using the unsubscribe option, changing your account settings or contacting support at support@luckybet.vegas.

8.3.Opting out of marketing does not affect service messages, security notices, transaction confirmations, responsible gaming notices, legal notices or account-related communications.

9. DATA SHARING

9.1.We do not sell your personal data to third parties.

9.2.We may share personal data with trusted third parties where necessary to provide our services, comply with legal obligations, process payments, prevent fraud, verify identity, operate games or protect our rights.

9.3.We may share personal data with:

a.payment providers, banks, card processors, e-wallet providers and crypto payment providers;

b.KYC, document verification and identity verification providers;

c.AML, sanctions, PEP and fraud screening providers;

d.game providers and platform providers;

e.hosting, cloud, IT infrastructure and cybersecurity providers;

f.analytics and marketing service providers;

g.affiliate and campaign tracking partners;

h.customer support and communication service providers;

i.auditors, legal advisers, accountants and professional consultants;

j.companies within our corporate group or connected business structure;

k.regulators, courts, law enforcement agencies, public authorities and other bodies where required by law or necessary to protect our legal rights.

9.4.Third-party service providers may process personal data only for the purposes agreed with us and must apply appropriate security and confidentiality measures.

10. INTERNATIONAL DATA TRANSFERS

10.1.Your personal data may be processed, stored or accessed in countries other than the country where you are located.

10.2.International transfers may occur where necessary for hosting, payments, KYC, AML, fraud prevention, game provision, analytics, customer support, legal compliance or business operations.

10.3.Where required by applicable data protection laws, we use appropriate safeguards for international transfers, such as contractual protections, data processing agreements, security measures, transfer impact assessments or other lawful transfer mechanisms.

10.4.Where local law requires specific storage, registration, localization or processing requirements, we will take reasonable steps to comply with such requirements.

11. DATA RETENTION

11.1.We retain personal data for as long as necessary for the purposes described in this Privacy Policy.

11.2.Retention periods depend on the type of data, the purpose of processing, legal requirements, AML obligations, tax and accounting obligations, fraud prevention needs, dispute resolution and the protection of our legal rights.

11.3.In general, we may retain personal data:

a.while your account is active;

b.for as long as required to provide services;

c.after account closure where required for AML, fraud prevention, accounting, tax, legal claims, regulatory compliance or dispute handling;

d.while a payment dispute, chargeback, fraud investigation, KYC review, AML review, complaint or legal claim is ongoing;

e.until you withdraw consent or opt out, where processing is based on consent, unless another legal basis requires retention.

11.4.If we no longer need personal data, we may delete, anonymize or securely archive it.

11.5.Account deletion does not automatically require immediate deletion of all personal data if we are legally required or legitimately entitled to retain certain records.

12. DATA SECURITY

12.1.We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction.

12.2.Security measures may include access controls, encryption, password hashing, monitoring, logging, fraud detection, secure storage, internal policies and restricted staff access.

12.3.Only authorized employees, contractors and service providers may access personal data where necessary for their role.

12.4.No online service can guarantee absolute security. You are responsible for keeping your login credentials secure and must contact us immediately if you suspect unauthorized access to your account.

13. AUTOMATED DECISION-MAKING AND PROFILING

13.1.We may use automated or semi-automated systems to support account security, fraud prevention, AML monitoring, KYC checks, payment risk review, bonus abuse detection, promotion eligibility, loyalty calculations and responsible gaming controls.

13.2.These systems may analyze account activity, device data, payment behavior, transaction patterns, gameplay, bonus usage, location signals and verification results.

13.3.Automated or semi-automated processing may result in account review, additional verification, bonus restriction, withdrawal delay, account suspension, transaction refusal or other risk-control measures.

13.4.Where required by applicable law, you may request human review of decisions that significantly affect you.

14. YOUR RIGHTS

14.1.Subject to applicable law and verification of your identity, you may have the following rights regarding your personal data:

a.right of access: to request a copy of personal data we hold about you;

b.right to rectification: to correct inaccurate or incomplete personal data;

c.right to erasure: to request deletion of personal data where legally permitted;

d.right to restriction: to request restriction of certain processing activities;

e.right to object: to object to processing based on legitimate interests or direct marketing;

f.right to data portability: to receive certain data in a structured, commonly used format where applicable;

g.right to withdraw consent: to withdraw consent where processing is based on consent;

h.right to lodge a complaint with a competent data protection authority, where applicable.

14.2.Some rights may be limited where we need to retain or process data for legal compliance, AML obligations, fraud prevention, payment disputes, responsible gaming, tax/accounting purposes, contractual obligations or legal claims.

14.3.To exercise your rights, contact support@luckybet.vegas.

14.4.We may ask you to verify your identity before processing your request.

14.5.We will respond to privacy requests within a reasonable time and in accordance with applicable law.

15. ACCOUNT CLOSURE AND DATA DELETION

15.1.You may request closure of your account by contacting support.

15.2.Account closure does not automatically delete all personal data.

15.3.We may retain personal data after account closure where required or permitted for:

a.AML and KYC obligations;

b.fraud prevention;

c.payment records and chargeback defense;

d.tax and accounting obligations;

e.legal claims and dispute resolution;

f.regulatory reporting;

g.responsible gaming records;

h.enforcement of Terms and Conditions.

15.4.Where deletion is legally possible, we will delete or anonymize personal data that is no longer required.

16. RESPONSIBLE GAMING DATA

16.1.If you request responsible gaming tools, such as limits, cooling-off periods or self-exclusion, we will process the data necessary to apply and enforce those tools.

16.2.Responsible gaming data may be retained after account closure where necessary to protect users, prevent re-registration, comply with legal obligations or enforce self-exclusion.

16.3.If you self-exclude, you must not attempt to create a new account or access the Website using different details.

17. THIRD-PARTY WEBSITES

17.1.The Website may contain links to third-party websites, payment services, game providers or partner platforms.

17.2.This Privacy Policy does not apply to third-party websites or services.

17.3.We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before using them.

18. CHANGES TO THIS PRIVACY POLICY

18.1.We may update this Privacy Policy from time to time.

18.2.The updated version will be published on the Website with a new effective date.

18.3.Where required by applicable law, we may notify users of material changes by email, account message, Website notice or other appropriate method.

18.4.Your continued use of the Website after the updated Privacy Policy becomes effective means that you have read and understood the updated version.

19. CONTACT

If you have any questions about this Privacy Policy or how we process personal data, contact us at:

support@luckybet.vegas

Operator:

Tranzy Limited

Registration number: 15583345

Registered office: 7 Bell Yard, London, United Kingdom, WC2A 2JR

Website: lbet777.net