KYC Policy

This KYC Policy explains how Lucky / Lucky Bet verifies the identity, age, residence, payment ownership and source of funds of its players.

lbet777.net is owned and operated by Tranzy Limited, registration number 15583345, with registered office at 7 Bell Yard, London, United Kingdom, WC2A 2JR.

Customer support contact: support@luckybet.vegas.

By registering an account, making a deposit, requesting a withdrawal, claiming a bonus or using the Website, you agree to comply with this KYC Policy.

If you do not agree with this KYC Policy, you must not register, deposit funds, place wagers, claim bonuses or use the Website.

1. PURPOSE OF THIS POLICY

1.1.The purpose of this KYC Policy is to prevent underage gambling, fraud, money laundering, terrorist financing, identity misuse, payment abuse, bonus abuse and other illegal or prohibited activity.

1.2.The Company may request identity verification, age verification, residence verification, payment method verification, source of funds verification and any additional checks required for compliance, security, payment processing or risk management.

1.3.KYC checks may be performed automatically, manually or through third-party verification providers.

1.4.The Company may refuse, suspend or close an account if the Player does not complete KYC verification or if the submitted documents do not satisfy the Company’s requirements.

2. WHEN KYC IS REQUIRED

2.1.Full KYC verification is mandatory when a Player:

a.makes an aggregate total of deposits exceeding 500 EUR or the equivalent amount in another supported currency;

b.requests a withdrawal of any amount;

c.claims or attempts to withdraw winnings related to bonuses, cashback, free spins or promotions;

d.triggers internal AML, fraud prevention, payment security or risk checks;

e.uses a new or suspicious payment method;

f.changes key account details;

g.shows signs of duplicate account usage, VPN/proxy usage, bonus abuse, suspicious activity or prohibited activity;

h.is requested by the Company to complete verification for any other reasonable compliance, security or operational reason.

2.2.The Company may request KYC verification at any time, including before deposit, before withdrawal, during gameplay, after bonus activation, after suspicious activity or after account closure.

2.3.If full KYC verification has been requested and not completed, the Company may restrict deposits, withdrawals, gameplay, bonuses, cashback, promotions or account access until verification is completed.

2.4.No withdrawal may be completed until the Player has successfully passed all required KYC, AML and payment ownership checks.

3. KYC STATUS

3.1.The Player’s account may have one of the following KYC statuses:

3.2.After the required documents are uploaded, the account may receive a Temporarily Approved status.

3.3.While the account is Temporarily Approved, the Player may be allowed to use certain Website features at the Company’s discretion.

3.4.While the account is Temporarily Approved, withdrawals cannot be completed.

3.5.Additional deposits, bonuses, gameplay or promotions may also be restricted while verification is pending, depending on the Company’s risk review.

3.6.The KYC Team normally reviews submitted documents within 24 hours after all required documents have been received. This timeframe is indicative and may be extended if additional checks, manual review, third-party verification or AML review are required.

3.7.The Player will be notified about the outcome of the review by email, account message, support ticket or another available communication method.

4. REQUIRED DOCUMENTS

4.1.The Company may request one or more of the following documents:

a.proof of identity;

b.selfie with identity document;

c.proof of residence;

d.proof of payment method ownership;

e.proof of source of funds;

f.proof of source of wealth;

g.bank statement;

h.utility bill;

i.wallet ownership confirmation;

j.additional documents required for KYC, AML, payment security, fraud prevention or compliance purposes.

4.2.The Company may request front and back copies of an identity document where required.

4.3.The Company may request documents in English, Russian, Uzbek or another language accepted by the Company.

4.4.If a document is not readable or not understandable, the Company may request a certified translation, notarized copy or additional supporting document.

5. PROOF OF IDENTITY REQUIREMENTS

5.1.Proof of identity may include a passport, national ID card, residence permit or driving license.

5.2.The proof of identity must satisfy the following requirements:

a.the document must be valid and not expired;

b.the document must not expire within the next 3 months, unless accepted by the Company at its discretion;

c.the full name must match the name registered on the Player’s account;

d.the date of birth must confirm that the Player is at least 18 years old or older if a higher legal age applies;

e.the document number, photo, date of birth, full name and expiry date must be clearly visible;

f.the document must not be edited, cropped, altered or manipulated;

g.the document must belong to the account holder;

h.the issuing country must not be a restricted territory;

i.where the document contains a signature field, the signature must be present if legally required for that document type.

5.3.The Company may reject documents if they are blurred, expired, damaged, edited, inconsistent, incomplete, suspicious or not accepted for verification purposes.

6. PROOF OF RESIDENCE REQUIREMENTS

6.1.Proof of residence may include a bank statement, utility bill, government letter, tax document, residence certificate or another document accepted by the Company.

6.2.The proof of residence must satisfy the following requirements:

a.the full name must match the Player’s account and proof of identity;

b.the address must be clearly visible;

c.the document must be issued within the last 3 months;

d.the document must not be edited, cropped, altered or manipulated;

e.the document must show that the Player is located in a permitted jurisdiction;

f.the country of residence must not be a restricted territory.

6.3.The Website may be available only in jurisdictions permitted by the Company, applicable law, licensing conditions, payment provider rules and internal risk policy.

6.4.Players located outside permitted jurisdictions are not eligible to use the Website unless the Company expressly permits access to such jurisdiction.

7. SELFIE WITH ID REQUIREMENTS

7.1.The Company may request a selfie of the Player holding the same identity document submitted as proof of identity.

7.2.The selfie must satisfy the following requirements:

a.the person in the selfie must be the same person as in the identity document;

b.the identity document must be the same document submitted for verification;

c.the photo, document number and full name must match the proof of identity;

d.the face and document must be clearly visible;

e.the selfie must not be edited, filtered or manipulated;

f.the Company may request a new selfie with a handwritten note, current date or specific instruction if additional confirmation is required.

8. PAYMENT METHOD VERIFICATION

8.1.The Company may request proof that the Player owns or lawfully controls the payment method used for deposits or withdrawals.

8.2.Payment method verification may include:

a.bank statement;

b.screenshot of online banking or payment wallet;

c.card ownership confirmation;

d.crypto wallet ownership confirmation;

e.payment provider statement;

f.transaction confirmation;

g.any other document reasonably required by the Company.

8.3.If a bank card is used, the Company may request a photo or screenshot of the card. The Player may be required to hide part of the card number, but the first 6 and last 4 digits, cardholder name and expiry date must remain visible where requested.

8.4.CVV/CVC codes must never be shown.

8.5.Third-party payment methods are prohibited. If the Company determines that a deposit or withdrawal involves a third-party payment method, it may reject the transaction, freeze funds, request additional verification or close the account.

9. SOURCE OF FUNDS AND SOURCE OF WEALTH

9.1.The Company may request proof of source of funds or source of wealth at any time.

9.2.Source of funds means information and documents showing where the money used for deposits comes from.

9.3.Source of wealth means information and documents showing the general origin of the Player’s financial resources.

9.4.Documents may include salary slips, bank statements, tax documents, business income documents, sale agreements, inheritance documents, investment records, crypto transaction records or any other supporting documents accepted by the Company.

9.5.If the Player does not provide satisfactory source of funds or source of wealth documentation, the Company may restrict deposits, delay withdrawals, freeze funds, cancel bonuses, close the account or take other appropriate measures.

10. DOCUMENT QUALITY REQUIREMENTS

10.1.All documents must be clear, readable, valid and complete.

10.2.Documents must not be edited, altered, cropped, covered, blurred, filtered or manipulated.

10.3.Screenshots must show the required information clearly and must not be edited.

10.4.The Company may request higher-quality copies, additional documents or alternative documents if the submitted files are not sufficient.

10.5.Providing fake, forged, altered or misleading documents is strictly prohibited and may result in account closure, confiscation of bonuses and winnings, refusal of withdrawals and reporting to relevant authorities where required.

11. KYC REVIEW OUTCOMES

11.1.The KYC review may result in one of the following outcomes:

a.Approval;

b.Rejection;

c.More information needed.

11.2.If the KYC process is successful, the account receives Approved status.

11.3.If the KYC process is unsuccessful, the reason may be documented and a support ticket may be created.

11.4.The Player may receive the ticket number and an explanation of the issue.

11.5.If more information is needed, the Player’s KYC status may remain unchanged until the requested documents or explanations are provided.

11.6.The Company may reject KYC verification if the documents do not match the Player’s account, are invalid, are suspicious, are incomplete, show a restricted country, indicate underage use or fail internal risk checks.

11.7.Once all proper documents are received and approved, the account may be fully verified.

12. PERMITTED AND RESTRICTED JURISDICTIONS

12.1.The Website may be available only in permitted jurisdictions.

12.2.The list of permitted jurisdictions may be determined by the Company based on applicable law, licensing rules, payment provider requirements, product availability, risk controls and internal compliance policy.

12.3.Players from restricted territories are not permitted to register, deposit, play, claim bonuses or withdraw funds.

12.4.Restricted territories include any country or territory where the Company does not permit access, where online gaming is prohibited, where the Company cannot lawfully provide services or where payment, AML, licensing or regulatory restrictions apply.

12.5.Unless expressly stated otherwise by the Company, restricted territories may include:

a.United States of America and its territories;

b.France and its territories;

c.Netherlands and its territories;

d.countries and territories forming part of the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten;

e.United Kingdom of Great Britain and Northern Ireland;

f.Spain;

g.Australia and its territories;

h.Cyprus;

i.any other territory restricted under the Company’s Terms and Conditions, licensing rules, payment rules or internal risk policy.

12.6.The Company may update the list of restricted territories at any time.

12.7.Use of VPN, proxy, anonymizer, remote desktop or any location-masking technology to bypass territorial restrictions is strictly prohibited.

13. WITHDRAWAL CHECKS

13.1.Before approving any withdrawal, the Company may perform algorithmic and manual checks on the Player’s account activity, balance, deposits, gameplay, bonuses, wagering, payment methods and transaction history.

13.2.These checks are used to determine whether the withdrawal amount results from legitimate activity on the Website.

13.3.The Company may delay or refuse a withdrawal if:

a.KYC verification is incomplete;

b.AML review is pending;

c.payment ownership is not confirmed;

d.wagering requirements are not completed;

e.bonus abuse is suspected;

f.duplicate accounts are detected;

g.VPN/proxy use is detected;

h.suspicious activity is identified;

i.the Player fails to provide requested documents;

j.the withdrawal amount is connected to fraud, technical abuse, prohibited activity or breach of Terms.

13.4.The Company may request additional verification before any withdrawal, even if the Player has previously passed KYC.

14. ADDITIONAL AML MEASURES

14.1.If a Player has not passed full KYC after KYC has been requested, the Player may be restricted from making additional deposits or withdrawals of any amount.

14.2.The Company may monitor deposits, withdrawals, gameplay, bonus usage, payment methods, IP addresses, devices, browser data and other account activity for AML and fraud prevention purposes.

14.3.The Company may request additional documents or explanations if transactions or activity appear unusual, inconsistent, suspicious or disproportionate to the Player’s profile.

14.4.The Company may freeze funds, suspend the account, refuse transactions or report suspicious activity where required by law or internal AML policy.

14.5.Under no circumstances may a Player transfer funds directly to another Player.

14.6.Any attempt to transfer funds between Players, use another Player’s account, use another person’s payment method or operate accounts for third parties may result in account closure and forfeiture of bonuses and winnings.

15. FAILURE TO COMPLETE KYC

15.1.If the Player does not complete KYC verification within the requested timeframe, the Company may:

a.restrict account access;

b.block withdrawals;

c.block further deposits;

d.suspend gameplay;

e.cancel bonuses;

f.remove bonus winnings;

g.request additional documents;

h.close the account;

i.retain funds while AML, fraud, payment or legal checks are pending.

15.2.The Company is not responsible for delays caused by the Player’s failure to provide valid and complete documents.

15.3.If the Player refuses to complete KYC, the Company may close the account and process any remaining funds in accordance with the Terms and Conditions, AML requirements and applicable law.

16. FALSE OR MISLEADING INFORMATION

16.1.The Player must provide accurate, complete and truthful information.

16.2.The use of false names, fake documents, edited documents, stolen identity, third-party documents, disposable contact details or misleading information is strictly prohibited.

16.3.If false or misleading information is detected, the Company may close the account, cancel bonuses, void winnings, refuse withdrawals, freeze funds and report the matter to relevant authorities or payment providers where required.

17. DATA PROTECTION

17.1.Personal data collected during the KYC process is processed in accordance with the Company’s Privacy Policy.

17.2.KYC data may be shared with verification providers, payment providers, AML providers, fraud prevention providers, regulators, authorities and professional advisers where necessary for verification, compliance, fraud prevention, payment security or legal purposes.

17.3.KYC documents and verification records may be retained after account closure where required for AML, fraud prevention, accounting, tax, legal claims, regulatory compliance or dispute resolution.

17.4.For more information about personal data processing, please read the Privacy Policy available on the Website.

18. CHANGES TO THIS POLICY

18.1.The Company may update, amend or replace this KYC Policy at any time.

18.2.The updated version becomes effective when published on the Website, unless a later effective date is stated.

18.3.Continued use of the Website after the updated KYC Policy becomes effective means that the Player has read and accepted the updated version.

19. CONTACT

For KYC questions, document submission issues, verification status, withdrawal verification or compliance requests, please contact:

support@luckybet.vegas

Operator:

Tranzy Limited

Registration number: 15583345

Registered office: 7 Bell Yard, London, United Kingdom, WC2A 2JR

Website: lbet777.net